Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your information.

Last updated: January 2025

Privacy at a Glance

We don't sell your personal data
Your data is encrypted in transit
You can request data deletion
Minimal data collection policy

1. Introduction

Nodestock ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nodestock.com and use our services (collectively, the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our Service, and information from third-party sources.

Personal Data you provide:

• Account information: name, email address, username, and password when you create an account

• Payment information: billing address and payment card details (processed securely by our payment processors)

• Profile information: any additional information you choose to add to your profile

• Communications: information you provide when contacting us for support or feedback

Automatically collected data:

• Device information: browser type, operating system, device identifiers, and IP address

• Usage data: pages visited, features used, time spent on pages, click patterns, and navigation paths

• Analytics data: aggregated statistics about how users interact with our Service

3. How We Use Your Information

We use the information we collect for various purposes to provide, maintain, and improve our Service:

• Provide and deliver the Service: Process transactions, authenticate users, and provide customer support

• Personalize your experience: Customize content and features based on your preferences and usage patterns

• Improve our Service: Analyze usage patterns, diagnose technical issues, and develop new features

• Communicate with you: Send service-related notices, updates, security alerts, and promotional messages (with your consent)

• Ensure security: Detect, prevent, and address fraud, abuse, and security issues

• Comply with legal obligations: Meet our legal and regulatory requirements

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Service.

Types of cookies we use:

• Essential cookies: Required for the Service to function properly (authentication, security)

• Analytics cookies: Help us understand how visitors interact with our Service (Google Analytics, Vercel Analytics)

• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Service.

We also use web beacons (clear GIFs) in our emails to track open rates and click-through rates to improve our communications.

5. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service providers: With third-party vendors who perform services on our behalf (payment processing, analytics, email delivery, cloud hosting)

• Legal requirements: When required by law, subpoena, or other legal process

• Protection of rights: To protect and defend our rights, property, or safety, or that of our users

• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

• With your consent: When you have given us explicit permission to share your information

All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security measures include:

• Encryption: All data transmitted between your browser and our servers is encrypted using TLS/SSL

• Access controls: Strict access controls and authentication for our systems and data

• Regular audits: Periodic security assessments and vulnerability testing

• Secure infrastructure: Our services are hosted on industry-leading cloud platforms with robust security

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes described in this Privacy Policy.

Retention periods:

• Account data: Retained for the duration of your account and for a reasonable period afterward for legal and business purposes

• Usage data: Generally retained for 24 months for analytics purposes

• Communication records: Retained as necessary for customer support and legal compliance

When we no longer need your information, we will securely delete or anonymize it. You may request deletion of your data at any time (see Your Rights section).

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal information (subject to certain exceptions)

• Portability: Request a copy of your data in a structured, machine-readable format

• Opt-out: Opt out of marketing communications at any time

• Withdraw consent: Where we rely on consent, you may withdraw it at any time

To exercise these rights, please contact us at privacy@nodestock.com. We will respond to your request within 30 days.

9. International Data Transfers

Nodestock is based in the United States. If you access our Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries.

By using our Service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy, including standard contractual clauses where applicable.

10. Children's Privacy

Our Service is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@nodestock.com.

If we discover that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

When we make material changes, we will:

• Update the "Last updated" date at the top of this page

• Notify registered users via email

• Post a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

Third-Party Services We Use

Vercel

Hosting and analytics

View their privacy policy →

Stripe

Payment processing

View their privacy policy →

Google Analytics

Website analytics

View their privacy policy →

Questions about your privacy?

If you have any questions about this Privacy Policy or our data practices, please contact us.